There are a variety of different types of gas and electricity plan that are currently out there for prospective customers to consider. Some plans offer fixed rate deals , these allow you to be sheltered from price rises over an agreed period of time. Other plans allow you to manage your entire account online, making it easier and more efficient for you to handle your energy supply.
If you live in one of the Best Electricity Rates states that have adopted new power regulations over the last couple of decades, including, but not limited to, Pennsylvania, New York, Ohio, Massachusetts, or Texas, you’ve probably already heard of third party energy suppliers. These companies purchase electricity in bulk, supplied by domestic power plants, at wholesale cost from energy traders. Then, the third party suppliers sell that power to retail consumers who know what it means to enjoy the liberty of a free market! We’re all energy conscious these days, so which one do you choose—modern suppliers or local utilities? Ask yourself who’s working to empower their customers with energy savings. We’re going to make the case for third party energy suppliers.
Some states provide a complaint scorecard about these alternative power suppliers. If yours does not, check for complaints on the Better Business Bureau and other websites before switching. Keep in mind that the alternative power supplier is not responsible for outages and other reliability issues because the traditional utility will still be the one delivering gas or electricity to your home. Instead, complaints are more likely to relate to rates, contracts and fees.
Electricity Rate. Customer service: When the only utility available has lousy customer service, nobody is surprised. They don’t even pretend to care – they know they have you over a barrel. With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.