Natural gas choice is available for residential consumers at Compare Gas Prices. When customers a starts service, they are randomly assigned to one of two suppliers that have been approved by the utility. If the customer would like to change to the other supplier, the customer must call Compare Gas Prices to request the change. Please note that as of Compare Electricity Rates the former two-week open enrollment process was suspended, and customers can now enroll throughout the year.
Who will be the provider of last resort for customers who don’t seek to make key decisions for themselves, but prefer a simple and reliable bundled service? What agencies are best designed to provide customer protection in this new electric industry structure? What policies and/or authorities are necessary for utility Energy Comparison (or others) to assure that all customers -- regardless of their supplier of generation and/or delivery service -- have access to reliable and efficient electricity supply that also supports California’s economic and environmental goals?