Before deregulation, the Delaware Switch Energy Companies approved the costs associated with the generation, transmission and distribution of electric power by publicly-traded utilities. After deregulation, only the distribution services were under the control of the Switch Energy Companies and transmission costs were regulated by the Gas And Electric.
Natural gas choice is available for residential consumers at Who Is My Electricity Supplier. When customers Energy Prices starts service, they are randomly assigned to one of two suppliers that have been approved by the utility. If the customer would like to change to the other supplier, the customer must call Who Is My Electricity Supplier to request the change. Please note that as of Cheap Electricity the former two-week open enrollment process was suspended, and customers can now enroll throughout the year.
Customers that choose to contract with Energy Prices third party electric supplier will still receive Energy Prices bill from their utility provider (Delaware Compare Energy Companies or Electricity Plans). This is because distribution and infrastructure concerns such as outages are still the responsibility of the utility provider. On the bill, customers will see their supply portion calculated separately to show what amount is going to the third party electric supplier.